Gaming Customer Support Representative with German

Do you have a passion for gaming and a knack for helping others? Our client, a global leader in Customer Experience and a multiple-time "Best Company to Work For" in Portugal, is seeking a superstar like you to join their growing team!

This is your chance to:

• Become a customer support hero: Provide top-notch email support to gamers across the globe (primarily in German, with some English thrown in for good measure).

• Master the game: Conquer customer inquiries about accounts, payments, logins, rewards, and more!

• Work from home in sunny Lisbon: Enjoy the flexibility and comfort of a remote position with a competitive salary of 1559.75 euros gross/month, including Christmas bonus & holiday bonuses, Meal allowance, and Shift allowance.

• Join a winning team: Be part of a supportive and international team, with opportunities for professional growth and advancement.

What are you working on?

• The name of the project(s): Video games
• Genres: Shooter
• Platforms: PC

For which tasks (responsibilities)?

The role entails providing customer support through email for gaming-related inquiries and issues.

What kind of professional are we looking for?

• Fluency in German (written & spoken) and strong English skills (written & spoken).

• A passion for gaming and a desire to help others.

• Excellent communication and customer service skills.

• The ability to work independently and as part of a team.

Why do we enjoy working here?

Bonus Level: Fast-Track Your Skills with a Paid Training Program!

Gear up for success with our intensive 10-day training program (213.60 euros per week). Here's what you'll learn:

• Product mastery: Become an expert on the client's gaming products and services.

• Customer champion training: Develop top-notch communication and problem-solving skills for email support.

• Teamwork tactics: Learn to collaborate effectively with colleagues across the globe.