VIP Client manager

Seobrothers,Posted 2 months ago

Middle

Full time

€1.000 - €1.500 / Month

Remote, Warsaw

What are you working on?
  • Genres: Casino
  • Platforms: Mobile
Team size and structure?

100-200

For which tasks (responsibilities)?

-Manage VIP clients on a daily basis via email/WhatsApp
-React to VIP customer queries regarding financial transactions, betting activity, and/or gaming queries and general information queries to provide a one-stop contact point
-Understand our ideal customers and how they relate to our products
-Represent the company effectively with comprehensive knowledge of our offerings
-Research customer needs and identify how our solutions address them
-Helping clients and grow long-lasting relationships that address their needs

What kind of professional are we looking for?

-2+ year of experience on the same position in iGaming vertical;
-High education in sales/marketing or related field
-English at C1 level, German and Russian are an advantage
-Excellent communication, interpersonal and organizational skills
-Experience in customer relationship management
-Dedication to providing great customer service

Why do we enjoy working here?

-Competitive salary: fix + bonus ;
-Unique experience as our team is implementing the best projects and have tips and tricks to share with you;
-Interesting and large iGaming projects;
-Work in Warsaw, Poland office — if you need a relocation, we will help with all related issues;
-Team of talented colleagues and everything you can dream of for productive work.

Relocation to Warsaw, Poland is obligatory for this role! Applicants without relocation won’t be considered.

Seobrothers

Company type: product

Employees: 51-200

Genres: Casual

View all vacancies from Seobrothers
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