Middle
Pełne zatrudnienie
Do ustalenia
Praca zdalna
Xoilium is an innovative game studio at the forefront of the rapidly evolving gaming industry. With a passion for creativity and cutting-edge technology, we specialize in developing Web3 games that revolutionize the gaming landscape and offer new opportunities for players worldwide. We believe in the power of play-to-earn gaming to transform traditional gaming experiences as we create immersive worlds where players can not only enjoy captivating gameplay but also earn real rewards and participate in vibrant in-game economies.
Nad czym pracować?
- Nazwa projektu (ów): Community manager
- Gatunek: Gry strategiczne, Gry planszowi
- Platformy : Mobile
Na jakie zadania (obowiązki)?
Responsible for the engagement and sentiment of the project and brand community.
Plan, schedule and execute activities and initiatives for the community for positive community engagements and sentiment.
Coordinate and manage community managers / mods team schedules for consistent presence on social channels.
Maintain and communicate to followers and community members through social networks and maintain engagement through those channels.
Sync with product and management on project and company updates and communicate it externally.
Summaries and relay community feedback and issues to relevant internal stakeholders in a timely manner.
Develop and implement crisis communication and management where required.
To support professional and efficient engagement with the community and positive brand reputation.
Manage and escalate or respond to customer issues/support requests and tickets in a professional and collaborative manner.
Analyze and report on engagement and sentiment metrics.
Support the development of player-facing resources and content to enhance and deepen the player experience.
Jakiego specjalisty szukamy?
You’ve got a solid 3+ years of experience in community management, ideally within the Web 3
Know the cryptocurrencies and NFTs industry
Strong understanding of customer success and user retention strategies
Excellent communication and interpersonal skills
KPI and performance measuring oriented
Familiar with X, telegram, discord and other social networks engagement features
Proven ability to multitask and manage multiple projects simultaneously
Ability to work effectively in a fast-paced, dynamic environment
Passion for the Web3 ecosystem and a deep understanding of its trends and developments
Co jest dla nas ważne w człowieku?
A self-driven personality and the ability to work both alone as well as a part of a team.
A passion to push yourself and learn new skills
Work remotely inside the European time zones office hours
Dlaczego u nas przyjemno pracować ?
Become a key stakeholder in an established company within the emerging blockchain based gaming space
We value flexibility and diversity, we are location- independent
We value and reward talent and creativity
We’re big on teamwork and collaboration
Like our games, we take FUN seriously
We are growth- minded and we encourage learning and knowledge- sharing
You will enjoy autonomy and creative freedom
We offer competitive salary
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