Integration Manager

The Integration Manager is responsible for overseeing the complete lifecycle of system integrations—planning, execution, monitoring, and continuous improvement. This role ensures seamless coordination between internal teams and external partners to deliver successful, timely integrations with a strong focus on quality and risk management.

What You'll Do

• Integration Lifecycle Management:
  Understand each step of the integration process in depth and define clear requirements to guide the integration lifecycle from design through to production.

• Project Coordination:
  Plan and manage integration projects end-to-end, ensuring on-time delivery and alignment with customer expectations.

• Continuous Improvement:
  Drive the implementation of best practices and process optimizations to enhance integration efficiency and product quality.

• Issue & Change Management:
  Analyze, resolve, and track issues and change requests, proactively identifying and mitigating risks.

• Delivery Oversight:
  Monitor deliverables daily, identify critical issues, and address obstacles that could impact the project timeline or quality.

• Client Relationship Management:
  Serve as the primary technical point of contact for the customer, managing expectations and handling escalations effectively throughout the project lifecycle.

• Stakeholder Engagement:
  Build and maintain strong relationships with customer technical teams, end users, and internal stakeholders.

• Customer Communication:
  Lead regular meetings (weekly/monthly) with customers to review open issues, share performance updates, and ensure alignment.

• Incident Support:
  Support high-severity incident handling and assist with urgent issue resolution when required.

• Documentation:
  Create and maintain accurate, up-to-date integration documentation to support transparency and knowledge sharing.

What We're Looking For

• Strong troubleshooting and problem-solving skills.

• Hands-on experience with complex, integrated systems.

• Ability to manage multiple projects simultaneously within a matrix environment.

• Technical experience with tools and platforms such as:

  • Jira, Confluence, Postman

  • MongoDB filtering and MSSQL queries

• Solid understanding of API technologies including:

  • HTTP methods, payload formats, communication protocols, encryption, and authorization mechanisms

• Basic networking knowledge, including:

  • TCP/IP, HTTP, DNS, SSL, firewalls, proxies, load balancers, and web applications

• Systems and infrastructure orientation, particularly in networking and databases (SQL).

• Prior experience in the iGaming industry is a strong advantage.

• Fluency in English (spoken and written) is essential.

Company Summary

Aristocrat Interactive   

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). 

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

None

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.